How to reissue a RapidSSL Certificate

Solution ID:    SO5757    Updated:    08/05/2016


To reissue a RapidSSL Certificate, perform the following steps.
  • To replace an issued certificate from RapidSSL Security Console, refer to INFO3575.
  • To replace a purchased RapidSSL certificate from a Partner, follow the instructions below.

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Step 1: Generate a Certificate Signing Request (CSR)
           For assistance with generating your CSR please click here.

Step 2: Access the RapidSSL User Portal

  1. Browse to
  2. Provide the following information: 

    • The fully qualified domain name (common name) or Order ID for the certificate.
    • An email address contained on the order records.
    • The 5 digit code from the captcha image.
  3. You may be presented with a list of order numbers.  Select Request Access against the current order ID, the reissue option will not be available on previous versions of the certificate.
  4. An email will be sent to the technical contact email address specified above
  5. Click on the link listed in the email to enter the User Portal
  6. Click the Reissue Certificate option in the left hand column

    NOTE: If the Reissue option is not available or disabled please contact Customer Support Department to request a manual re-issuance.

    Chat: Chat support

  7. On the following screen select your Hashing Algorithm, then copy and paste the new CSR
  8. Select the Subscriber Agreement, click Submit
  9. After the order is approved the certificate will be re-issued

  • The Common Name can not be changed with a reissue
  • RapidSSL - requires a manual approval through domain authorization e-mail for certificate re-issuance

Step 3: RapidSSL Certificate installation

            For certificate installation steps please click here for documentation.


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RapidSSL has made efforts to ensure the accuracy and completeness of the information in this document. However, RapidSSL makes no warranties of any kind (whether express, implied or statutory) with respect to the information contained herein. RapidSSL assumes no liability to any party for any loss or damage (whether direct or indirect) caused by any errors, omissions, or statements of any kind contained in this document.  Further, RapidSSL assumes no liability arising from the application or use of the product or service described herein and specifically disclaims any representation that the products or services described herein do not infringe upon any existing or future intellectual property rights. Nothing herein grants the reader any license to make, use, or sell equipment or products constructed in accordance with this document. Finally, all rights and privileges related to any intellectual property right described herein are vested in the patent, trademark, or service mark owner, and no other person may exercise such rights without express permission, authority, or license secured from the patent, trademark, or service mark owner. RapidSSL reserves the right to make changes to any information herein without further notice.

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