Reissue RapidSSL Certificate

Solution ID:    SO5757    Updated:    09/16/2014


To re-issue a RapidSSL certificate, perform the following steps.

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Step 1: Generate a Certificate Signing Request (CSR)
           For assistance with generating your CSR please refer to solution ID SO6506

Step 2: Access the RapidSSL User Portal for SSL certificate re-issuance

    1.    Click
    2.    Provide the following information: 



  • The fully qualified domain name, the common name, or Order ID for which the certificate was issued.
  • An e-mail address contained on the order records.
  • The 5 digit code from the captcha image.

    3.    Select Request Access against the correct order ID.
    4.    An e-mail will be sent to the technical contact e-mail address specified above
    5.    Click on the link listed in the e-mail to enter the User Portal
    6.    Click the Reissue Certificate option in the left hand column
           NOTE: If the Reissue option is not available or grayed out in the User Portal
           please contact Customer Support Department to request a manual re-issuance.

           Chat: Chat support


    7.    On the following screen select your Hashing Algorithm, then copy and paste the new CSR
    8.    Select the Subscriber Agreement, click Submit
    9.    After the order is approved the SSL certificate will be re-issued
           NOTE: Any changes to the certificate's Common Name during replacement will require manual approval

  • RapidSSL - requires a manual approval through domain authorization e-mail for certificate re-issuance
  • RapidSSL Wildcard - requires a manual approval through the domain authorization e-mail for the certificate re-issuance

Step 3: RapidSSL Certificate installation

            For SSL certificate installation steps please refer to SO16226

            Important Notice: All certificates are now issued using intermediate CA certificates.
            Be sure to install the correct intermediate CA with your reissued certificate, see AR1548  


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RapidSSL has made efforts to ensure the accuracy and completeness of the information in this document. However, RapidSSL makes no warranties of any kind (whether express, implied or statutory) with respect to the information contained herein. RapidSSL assumes no liability to any party for any loss or damage (whether direct or indirect) caused by any errors, omissions, or statements of any kind contained in this document.  Further, RapidSSL assumes no liability arising from the application or use of the product or service described herein and specifically disclaims any representation that the products or services described herein do not infringe upon any existing or future intellectual property rights. Nothing herein grants the reader any license to make, use, or sell equipment or products constructed in accordance with this document. Finally, all rights and privileges related to any intellectual property right described herein are vested in the patent, trademark, or service mark owner, and no other person may exercise such rights without express permission, authority, or license secured from the patent, trademark, or service mark owner. RapidSSL reserves the right to make changes to any information herein without further notice.

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