When installing RapidSSL certificate into iChain certificate status remains " CSR in Progress "
This issue can occur if the CA root certificate is not installed together with the certificate. .
To resolve this issue, download the RapidSSL ca root certificate and install it together with the server certificate, with the following steps:
1) The root certificates are available online for viewing and download at the following url:
The correct root certificate for your RapidSSL certificate is: Equifax Secure Certificate Authority
2) Install the required CA certificate and server certificate into iChain.
Please view the IChain support documentation with regards to this issue and the installation process:
Document Id: 7000246