Certificate Signing Request (CSR) Generation Instructions for Citrix Access Gateway 5.0

Solution ID:    SO22405    Updated:    10/04/2016


This document was created to assist with the generation of a Certificate Signing Request (CSR) for Citrix Access Gateway 5.0. If this document can not be used within the environment, RapidSSL recommends contacting an organization that supports Citrix Access Gateway 5.0.

NOTE: As of 1/1/2016 all public SSL certificates must be issued as SHA-256 with at least a 2048-bit key size.  Please ensure that the server can support these standards before requesting a certificate.

To generate a Certificate Signing Request (CSR) for Citrix Access Gateway 5.0, perform the following steps.

  1. In the Access Gateway Management Console, click Certificates.

  2. Click New, then for the Certificate Signing Request, provide the required information:

    KeyLength: Select at least 2048-bit

    Country Name (C): Use the two-letter ISO code without punctuation for the country, for example: US
    State or Province (S): Enter the state or province where the organization is headquartered.  Do not abbreviate, for example: California
    Locality or City (L): The Locality field is the city or town name, for example: Mountain View
    Organization (O): Enter the organization name as it is registered.  Avoid special characters.  For example:  Symantec Corporation
    Organizational Unit (OU): This field is the name of the department or business unit making the request.  For example, Technical Support
    Common Name (CN): The Common Name is the host + domain. For example, www.bbtest.net or *.bbtest.net for a wildcard.
  3. Click Save.
  4. A CSR text will be displayed.  Use the Copy button to copy the text of the CSR.  Paste the text into a plain text editor (Notepad or Vi) and save the file with a .TXT extension.
  5. Proceed with the enrolment and paste the CSR in the enrolment form when required.  Use a pain text editor (Notepad or Vi) to open the file.

Once the SSL certificate has been issued, refer to this link for installation instructions.

Citrix Access Gateway

           For more information, visit Citrix's product documentation


RapidSSL has made efforts to ensure the accuracy and completeness of the information in this document. However, RapidSSL makes no warranties of any kind (whether express, implied or statutory) with respect to the information contained herein. RapidSSL assumes no liability to any party for any loss or damage (whether direct or indirect) caused by any errors, omissions, or statements of any kind contained in this document.  Further, RapidSSL assumes no liability arising from the application or use of the product or service described herein and specifically disclaims any representation that the products or services described herein do not infringe upon any existing or future intellectual property rights. Nothing herein grants the reader any license to make, use, or sell equipment or products constructed in accordance with this document. Finally, all rights and privileges related to any intellectual property right described herein are vested in the patent, trademark, or service mark owner, and no other person may exercise such rights without express permission, authority, or license secured from the patent, trademark, or service mark owner. RapidSSL reserves the right to make changes to any information herein without further notice.

Contact Support

US Support:

Order Processing

Technical Support

European Support:

Order Processing

Technical Support

SSL digital certificates sales live chat.

Find Answers

Search Tips