This document provides instructions for installing SSL Certificates for Exchange 2010 using the Exchange Management Console. If you are unable to use these instructions for your server, RapidSSL recommends that you contact Microsoft.
|This solution contains two Methods to install your SSL Certificate:
Method 1: Installing the certificate received via e-mail.
Method 2 (recommended): Installing the certificate downloaded from the RapidSSL User Portal.
Method 1: Download and Install SSL certificate sent via e-mail
Step 1: Obtain the SSL certificate sent via email:
1. The RapidSSL certificate will be sent by email.
2. Copy the certificate imbedded in the body of the email and paste it into a text file
using Vi or Notepad.
The text file should look like:
3. Make sure there are 5 dashes to either side of the BEGIN CERTIFICATE and END CERTIFICATE and
that no white spaces, extra line breaks or additional characters have been inadvertently added.
4. Save the certificate filename with the .cer extension. For example: public.cer
Step 2: Download and Install the Intermediate CAs:
To download and install the Intermediate CAs follow the steps from this link: SO16588
Step 1: Download the SSL certificate from RapidSSL User Portal:
Note: Download the certificate from the RapidSSL User Portal by
following the steps from this link: SO16222
Make sure you download the certificate in PKCS#7 format and save it with the extension .txt or .p7b.
To install an SSL certificate onto Microsoft Exchange 2010, you will need to use the Exchange
Management Console (EMC):
1. Start the EMC by going to Start > Programs > Microsoft Exchange 2010 > EMC.
2. Select "Manage Databases", and then select "Server configuration".
3. Select the certificate from the center menu (listed by its Friendly Name), and then
select "Complete Pending Request" from the "Actions" menu.
4. Browse to the certificate file, then select Open > Complete.
Note: Occasionally Exchange 2010 will show following error message
"The source data is corrupted or not properly Base64 encoded." Please ignore this error.
Although the error may appear, the certificate often still installs correctly.
Hit F5 (on the keyboard) to refresh the certificate and verify that it now says "False" under
"Self Signed". If it still shows "True", the wrong certificate may have been selected or the
request may have been generated on a different server. To resolve this issue, create a new
CSR on the Exchange server SO14717 and replace the certificate, see SO10700.
5. To enable the certificate, go back to the Exchange Management Console.
6. Select "Manage Databases", and then select "Server configuration" and click on the
link "Assign Services to Certificate."
7. Select the services for which the certificate must be enabled then click Next > Assign > Finish.
8. The certificate is now installed and enabled for use with Exchange 2010.
9. Test your certificate by connecting to your server with Internet Explorer, ActiveSync, or Outlook.
You may also use the RapidSSL Installation Checker.
Note: If using ISA 2004 or ISA 2006, a reboot is recommended. It has been reported that
ISA services won't send the intermediate certificate until after a reboot.
For more information, refer to the Microsoft Knowledge base