Certificate Signing Request (CSR) Generation Instructions for Citrix Access Gateway 4.x

Solution ID:    SO17983    Updated:    07/27/2016


This document provides CSR generation instructions using Citrix Access Gateway 4.x. If this document can not be used on the server, RapidSSL recommends contacting the server vendor or the organization, which supports Citrix Access Gateway.

NOTE: As of 1/1/2016 all public SSL certificates must be issued as SHA-256 with at least a 2048-bit key length.  Please ensure the server can support the standards before requesting a certificate.

To generate a Certificate Signing Request (CSR) for Citrix Access Gateway 4.x, perform the following steps:

  1. In the Administration Tool, Click on the Access Gateway Cluster tab.
  2. In the Certificate Signing Request tab, enter all the required fields as requested.

    Common Name: The Common Name is the Host + Domain Name, for example: www.bbtest.net
    Organization/Company: Enter the organization that is requesting the certificate: for example: RapidSSL
    Organizational Unit: The Organizational Unit (OU) field is the name of the department or organization unit making the request, for example: IT Dept.
    Locality or City: The Locality field is the city or town name, for example: Mountain View
    State or Province: Spell out the state completely, do not abbreviate the state or province name, for example: California
    Country Name: Use the two-letter code without punctuation for country, for example: US
    Key length: Must be at least 2048 bits
  3. Enter a password for your private key.  The password will be needed to use the certificate.
  4. Click on Generate Request to create a CSR file and save it.
  5. Proceed with Enrolment and paste the CSR in the enrolment form when required

Once the SSL certificate has been issued, refer to this link for installation instructions.


RapidSSL has made efforts to ensure the accuracy and completeness of the information in this document. However, RapidSSL makes no warranties of any kind (whether express, implied or statutory) with respect to the information contained herein. RapidSSL assumes no liability to any party for any loss or damage (whether direct or indirect) caused by any errors, omissions, or statements of any kind contained in this document.  Further, RapidSSL assumes no liability arising from the application or use of the product or service described herein and specifically disclaims any representation that the products or services described herein do not infringe upon any existing or future intellectual property rights. Nothing herein grants the reader any license to make, use, or sell equipment or products constructed in accordance with this document. Finally, all rights and privileges related to any intellectual property right described herein are vested in the patent, trademark, or service mark owner, and no other person may exercise such rights without express permission, authority, or license secured from the patent, trademark, or service mark owner. RapidSSL reserves the right to make changes to any information herein without further notice.

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