Installation instructions for Citrix Access Gateway 5.0

Solution ID:    SO16889    Updated:    02/18/2015


This document provides installation instructions for Citrix Access Gateway 5.0. If you are unable to use these instructions for your server, RapidSSL recommends that you contact the server vendor or the organization, which supports Citrix.

Step 1: Obtain and Install  the SSL Certificate

1. The RapidSSL certificate will be sent by email.
2. Copy the certificate imbedded in the body of the email and paste it into a text file
using Vi or Notepad.

The text file should look like:


       [encoded data]


3. Make sure there are 5 dashes to either side of the BEGIN CERTIFICATE and END CERTIFICATE and
that no white spaces, extra line breaks or additional characters have been inadvertently added.

NOTE: The certificate can be downloaded also from the RapidSSL User Portal by
following the steps from this link: SO16222

Please select X.509 as a certificate format and copy only the End Entity Certificate.

4. Save the file as SSL.pem
5. In the Access Gateway Management Console, click Certificates.


6. Click Import and then select Server (.pem)
7. In Select file to upload, navigate to the SSL.pem and then click Open.

Step 2:  Download and Install the Intermediate CA Certificate        

1. Go to the RapidSSL Intermediate CA certificate page.
2. Select the Intermediate CA certificate according to your SSL product.
3. Paste the file on a Notepad document and ensure that no additional characters or
line breaks have been added.
4. Save the file as Intermediate.pem
5. In the Access Gateway Management Console, click Certificates.

6. Click Import and then select Trusted (.pem).
7. In Select file to upload, navigate to the Intermediate.pem file and then click Open.
When you install an Intermediate CA certificate on Access Gateway, you do not need to specify
the private key or a password.

Step 3: Link an Intermediate CA Certificates to a SSL Server Certificate

1. In the Access Gateway Management Console, click Certificates.
2. In the Certificates table, select the server certificate to which you want to
link an Intermediate CA certificate to.
3. Click Add to Chain.

4. In the dialog box that opens, select a certificate and then click Add for each certificate that
you want to add to the chain.
5. When you are finished building the certificate chain, click Close.

Citrix Support

For more information refer to Citrix Access Gateway appliance 5.0 product documentation 


RapidSSL has made efforts to ensure the accuracy and completeness of the information in this document. However, RapidSSL makes no warranties of any kind (whether express, implied or statutory) with respect to the information contained herein. RapidSSL assumes no liability to any party for any loss or damage (whether direct or indirect) caused by any errors, omissions, or statements of any kind contained in this document.  Further, RapidSSL assumes no liability arising from the application or use of the product or service described herein and specifically disclaims any representation that the products or services described herein do not infringe upon any existing or future intellectual property rights. Nothing herein grants the reader any license to make, use, or sell equipment or products constructed in accordance with this document. Finally, all rights and privileges related to any intellectual property right described herein are vested in the patent, trademark, or service mark owner, and no other person may exercise such rights without express permission, authority, or license secured from the patent, trademark, or service mark owner. RapidSSL reserves the right to make changes to any information herein without further notice.

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